COMPASS

Wayfinding & Navigation

Guide visitors across a large venue to the stands and sessions they want.

View in 3D
Read the narration

Compass is clear wayfinding for any venue. Simple totems, live maps and a route that follows the visitor onto their phone.

COMPASS, Wayfinding & Navigation, installed on an exhibition stand

What it is

Kiosk and mobile wayfinding on FAIM's venue engine with content manager-managed exhibitors.

What visitors do

  1. Registers online
  2. Checks in at kiosk
  3. Finds booths on the map
  4. Staff see live flow

Why it is useful

Standard wayfinding kiosk and mobile map.

  • Register and guide visitors
  • Capture qualified leads

How it responds

  • Dashboards
  • Badges
  • Maps

Interactive 3D experience

See it working, in five steps

Idle, input, recognition, response and result. Play the sequence, or drag to look around.

Open the interactive 3D experience to turn the model, zoom in and play the five-step sequence.

Key features

  • Route engine
  • QR handoff
  • Path analytics
  • Kiosks
  • Badge/QR scanners

Hardware and software

  • Kiosks
  • Scanners
  • Badge printers
  • Registration and session service
  • Wayfinding engine

Customisation

  • Your brand, colours, logo and copy throughout
  • Content in English and Arabic
  • Size and layout planned for your stand or venue
  • Rules, timings and prizes set to suit your audience
  • Optional lead capture with the visitor's consent, sent to your team
Technical specification

Signal path

Step 1Visitor or device event
Step 2Edge server
Step 3Normalised event
Step 4Rules + dashboards
Step 5Operator action

Hardware on site

  • Kiosks
  • Scanners
  • Badge printers
  • Local server
  • Operator screens

Software

  • Registration and session service
  • Wayfinding engine
  • Device health monitor
  • Analytics
  • content manager

Data it can capture

  • Anonymous session id
  • Interaction events
  • Optional consented lead (name, company, email)

Personal data only with the visitor's consent, stored and handled as agreed with you.

If something fails

Internet lossLocal edge server keeps running
Printer jamQueue to next kiosk
Kiosk downQR self check-in fallback

Components are matched to your venue, power, data and floor plan. Install, testing and on-site support by the FAIM team.

Accessibility

  • Interaction points set between 0.9 m and 1.2 m where the product allows, with clear floor space for a wheelchair user
  • Every spoken or audio cue has an on-screen equivalent
  • High-contrast on-screen text and generous touch targets
  • A staff-assisted mode for visitors who prefer not to interact directly

Who it suits

  • Event organisers and agencies
  • Government and authorities

Where it works

  • Venue entrances and concourses
  • Conferences
  • Operations rooms

Want COMPASS at your event?

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COMPASS in the FAIM catalogue